Effective Date: September 19, 2026
Atlascapes Autos LLC (“Atlascapes Autos,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request or reserve a vehicle, communicate with us, or use our rental services.
1. Information We Collect
We may collect information you provide directly to us, including your name, email address, telephone number, billing information, reservation information, pickup and return details, and communications with us.
When necessary to process or manage a rental, we or our authorized service providers may also collect information used to verify driver identity and rental eligibility, such as driver's license information, date of birth, address, driving-related information, insurance information, and information concerning additional authorized drivers.
We may also collect information relating to your rental transaction, including the vehicle rented, rental dates, mileage, fuel level, vehicle condition, photographs or documentation associated with pickup and return, extensions, damage reports, tolls, citations, claims, and payment activity.
Our website and service providers may automatically collect certain technical information, such as IP address, browser type, device information, referring pages, website activity, cookies, and similar technologies.
2. How We Use Information
We may use information to process reservation requests and rental transactions; verify identity and driver eligibility; communicate about reservations, pickups, returns, extensions, payments, or vehicle issues; process payments, deposits, refunds, and authorized charges; administer insurance or protection products; document vehicle condition; address accidents, damage, tolls, citations, disputes, or claims; prevent fraud and misuse; maintain and improve our website and services; comply with legal obligations; and protect Atlascapes Autos, our customers, vehicles, and other parties.
3. Payments
Payment transactions may be processed by third-party payment processors or rental-management platforms. Atlascapes Autos does not necessarily receive or store complete payment-card information when a third-party processor handles the transaction.
Payment information is handled according to the privacy and security practices of the applicable payment processor or platform.
4. Rental Platforms and Service Providers
Atlascapes Autos may use third-party platforms and service providers to operate our rental business. These may include reservation and fleet-management platforms such as Wheelbase/Outdoorsy, payment processors, insurance or protection providers, driver-verification services, roadside-assistance providers, website hosting and technology providers, communications providers, analytics providers, and other vendors necessary to administer a rental.
Information may be shared with these providers when reasonably necessary to provide the requested service, process a transaction, verify eligibility, administer coverage, investigate a claim, prevent fraud, comply with law, or protect legitimate business interests.
When a reservation is made through a third-party platform, that platform's own privacy policy and terms may also apply.
5. Insurance, Accidents, Damage and Claims
If an accident, loss, theft, vehicle damage, or other incident occurs, relevant information may be provided to insurers, protection-plan administrators, claims administrators, roadside-assistance providers, repair facilities, law-enforcement agencies, attorneys, or other parties reasonably necessary to investigate or resolve the matter.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies that help the website function, remember preferences, understand website usage, improve performance, and support security.
Some cookies or technologies may be provided by third-party services integrated into our website. Browser settings may allow you to restrict or delete certain cookies, although doing so may affect website functionality.
7. When We May Share Information
We may disclose information to service providers acting on our behalf; rental, payment, insurance, verification, or claims partners involved in a transaction; governmental or law-enforcement authorities when legally required; professional advisers such as attorneys or accountants when appropriate; or other parties when reasonably necessary to prevent fraud, enforce agreements, protect property or safety, resolve disputes, or comply with applicable law.
Atlascapes Autos does not sell personal information for money.
8. Data Retention and Security
We retain personal information for as long as reasonably necessary for rental administration, accounting, insurance and claims administration, dispute resolution, fraud prevention, legal compliance, and other legitimate business purposes.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Your Privacy Choices and Rights
Depending on applicable law, you may have rights concerning personal information we maintain about you, including requesting access to or correction of certain information.
You may contact Atlascapes Autos using the information below with a privacy-related request. We may need to verify your identity before fulfilling certain requests, and some information may need to be retained when required or permitted by law.
10. Children's Privacy
Our vehicle rental services are intended for adults who meet applicable rental and driver eligibility requirements. We do not knowingly collect personal information from children for the purpose of renting vehicles to them.
11. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services. Their privacy practices are governed by their own policies. Atlascapes Autos is not responsible for the privacy practices of independently operated third parties.
12. Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, vendors, or legal requirements change. When we make material updates, we may revise the effective date displayed at the top of this page.
13. Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
Atlascapes Autos LLC
Email: info@atlascapesautos.com
Website: atlascapesautos.com
